Terms of Service

WHAT YOU AGREE TO WHEN SIGNING UP FOR INDIVIDUAL SESSIONS, WORKSHOPS, USE OF WEBSITE AND OTHER PRODUCTS AND SERVICES OFFERED: 

Thank you for visiting Emily Hall LLC - EmilyHallListening .com (referred to below as “the Website”). You acknowledge and agree that Emily is not a licensed psychotherapist and is not a doctor. Any strategies, tools, tips and information Emily Hall LLC shares are simply approaches and perspectives she has found valuable and is sharing with others. The path you choose is your own and you are responsible for whatever choices you make. You release and will indemnity Emily Hall LLC and it’s affiliates and agents from any and all claims that you have or may have in the future, raising our of or related to our interaction together, or your use and participation of webinars, on line content or workshops, group experiences, speaking events, or any other products and services of Emily Hall. 

The Website and the products and services associated and offered are not intended to be a substitute for professional advice, diagnosis, treatment, medical treatment, psychotherapy, counseling, or any mental health services. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding any mental health symptom or medical condition. Never disregard professional psychological or medical advice or delay in seeking it because of something you have read on the Website. Please call 911 immediately if you believe that you or someone you know will harm themselves. 

RESOURCES: National Suicide Prevention Lifeline (1-800-273-8255) National Domestic Violence Hotline (1-800-799-7233) National Sexual Assault Hotline (1-800-656-4673) 

By accessing the Website and/or using our products and services such as individual coaching, you affirm and acknowledge that life coaching, spiritual coaching, group workshops and organized speaking events are not forms of or substitutes for counseling, psychotherapy, mental health care or other medical or health care intervention of any kind. Emily Hall is NOT a licensed professional in any of these area, Should that change all private clients will be notified in writing and the information will be made public via this web page. Emily Hall is not, and does not claim to be a licensed medical or mental health professional of any kind, and coaching is not a licensed activity in the State of Minnesota or any other jurisdiction within North America at the time of this writing. If you are currently under the care of a medical or mental health professional, it is your responsibility to consult with that person regarding the advisability of working with a coach. If at any time you feel the need for professional counseling, you agree to promptly seek the assistance of a licensed professional. In addition, participating in coaching may entail risks associated with a challenging program of personal growth and development, including risks of mental or emotional upset ,as well as risks that may not be foreseeable when you begin a coaching engagement. By purchasing a coaching product and participating in coaching, you freely and voluntarily assume all such risks and you acknowledge and agree that you are responsible and accountable for your decisions, actions and results in life, and you agree not to attempt to hold the Website, Emily Hall and any Company Releasee liable for any such decisions, actions or results, at any time, under any circumstance in perpetuity. 

Emily Hall is not claiming to, nor does she provide any professional help of any kind be it legal, medical, educational, etc. It would be inaccurate and unlawful to do so. Therefore, Emily Hall cannot make any guarantees to you by law. Any advice, services or tools provided are suggestions only with no guarantees of any particular or specific outcome. You are responsible for your own individual actions and their corresponding results. All statements on the Website are for occasional entertainment purposes and are always opinions only, not guarantees that you will achieve any particular or specific result. Results will vary by individual. The information contained in the Website can in no way replace or substitute that of a trained professional in any field, including but not limited to, psychological and or medical matters. You are encouraged to consult a doctor for both psychological and medical matters, especially if it is a pressing situation that requires immediate attention. Emily Hall makes no representations or warranties concerning any action, treatment or application of medication following the information offered and provided through the Website. We will not be liable for any direct, indirect, consequential, exemplary or other damages that may result, including but not limited to injury, financial loss, illness or death. By the use of the Website, products and services, you agree to not in any way attempt to hold us liable for any such actions, decisions or results, at any time, under any circumstance, now or in the foreseeable future. In no event will the Website or Emily Hall LLC be liable for any loss or damage including and without limitation, indirect or consequential loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of the Website. By use of the Website and/or purchase of products and services made available on the Website, you waive any claim whatsoever against and hold harmless Emily Hall and Emily Hall LLC, and any of its officers, member owners, staff, and representatives that may arise from such use. Throughout the Website, you are able to link to other websites. We have no control over the nature, content and availability of those sites. Additionally, the inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. The information contained on the Website and any of its products or services are for entertainment and informational purposes only. You are responsible for your own actions, behavior and resulting outcomes. You must not utilize the Website to copy, publish, or send any information. That is unlawful and an illegal act under applicable law. Non-Use of Proprietary Materials The tools, processes, strategies, materials and information presented on the Website and in our products are proprietary. By accessing the Website and/or our products, you agree not to record, duplicate, distribute, teach or train from our information in any manner whatsoever without our express written permission. Any unauthorized use or distribution of our proprietary concepts, materials, quotes, and intellectual property by you or your representatives is prohibited, and we will pursue legal action and full damages if these terms are violated in order to protect our rights. 

Confidentiality For private coaching sessions, the coach agrees to keep all conversations and information with the client private and strictly confidential. No personal ideas, information or thoughts expressed by the client will be shared with anyone except with the express written permission of the client. The coaching relationship, as well as all information that the client shares with the coach is bound to confidentiality by the ICF code of Ethics but is not considered a legally confidential relationship. The coach will not disclose the client’s name as a reference without the client’s express written consent. 

Confidential information does not include information that: (a) was in the coach’s possession prior to its being furnished by the client; (b) is generally known to the public or in the client’s industry; (c) that the Coach is required by law to disclose 

MISCELLANIOUS These Terms and the Privacy Policy represent the complete and entire agreement between us with respect to your use and access of the Website and your purchase of products and coaching, and supersede all prior or contemporaneous agreements, negotiations or understandings, whether oral or written. These terms will be governed by and interpreted in accordance with the laws of the State of Minnesota, U.S.A. without reference to any conflict of laws provisions. Any action relating to the use of the Website, services or your online purchase must be brought in the state or federal courts located in the State of Minnesota, County of Hennepin and the parties hereby submit to the exclusive personal jurisdiction and venue of such courts. You hereby irrevocably waive the defense of an inconvenient forum to the maintenance of such action or proceeding. You may not assign, charge, sub-contract or otherwise transfer your rights or obligations under these terms, and any attempt by you to do so shall be null and void. We may assign, charge, sub-contract or otherwise transfer any of our rights or obligations arising hereunder at any time. No waiver of any term contained herein, whether by conduct or otherwise, shall be effective except in a writing signed by the party to be charged with the waiver. If any provision of these terms is held invalid or unenforceable by a court of competent jurisdiction, the remaining terms shall remain in full force and effect, and such invalid or unenforceable provisions or portion thereof shall be deemed omitted. 

The coaching relationship, as well as all information that the client shares with the coach is bound to confidentiality by the ICF code of Ethics but is not considered a legally confidential relationship. The coach will not disclose the client’s name as a reference without the client’s express written consent. Confidential information does not include information that: (a) was in the coach’s possession prior to its being furnished by the client; (b) is generally known to the public or in the client’s industry; (c) that the Coach is required by law to disclose 

MISCELLANIOUS These Terms and the Privacy Policy represent the complete and entire agreement between us with respect to your use and access of the Website and your purchase of products and coaching, and supersede all prior or contemporaneous agreements, negotiations or understandings, whether oral or written. These terms will be governed by and interpreted in accordance with the laws of the State of Minnesota, U.S.A. without reference to any conflict of laws provisions. Any action relating to the use of the Website, services or your online purchase must be brought in the state or federal courts located in the State of Minnesota, County of Hennepin and the parties hereby submit to the exclusive personal jurisdiction and venue of such courts. You hereby irrevocably waive the defense of an inconvenient forum to the maintenance of such action or proceeding. You may not assign, charge, sub-contract or otherwise transfer your rights or obligations under these terms, and any attempt by you to do so shall be null and void. We may assign, charge, sub-contract or otherwise transfer any of our rights or obligations arising hereunder at any time. No waiver of any term contained herein, whether by conduct or otherwise, shall be effective except in a 

writing signed by the party to be charged with the waiver. If any provision of these terms is held invalid or unenforceable by a court of competent jurisdiction, the remaining terms shall remain in full force and effect, and such invalid or unenforceable provisions or portion thereof shall be deemed omitted. 

COACHING and SERVICES DISCLAIMER 

I understand that the services I will be receiving are not offered as a substitute for professional mental health care or medical care and are not intended to diagnose, treat or cure any mental health or medical conditions. I also understand that Emily Hall LLC is not acting as a mental health counsellor or a medical professional. 

I understand and agree that I am fully responsible for my well-being while engaging in services or sessions with Emily Hall, and subsequently, including my choices and decisions. 

I understand that these services are not a substitute for counseling, psychotherapy, psychoanalysis, mental health care or substance abuse treatment, and I will not use it in place of any form of therapy. 

I understand that all comments and ideas offered by Emily Hall are solely for the purpose of aiding me in achieving the defined goals I create with her. I have the ability to give my informed consent, and hereby give such consent to Emily Hall to assist me in achieving such goals and understand that results are not guaranteed. 

I understand that Emily Hall will protect my information as confidential unless I state otherwise in writing. If I report child, elder abuse or neglect or threaten to harm myself or someone else, I understand that necessary actions will be taken and my confidentiality agreement limited in this capacity. Furthermore, if Emily Hall is ordered by a court to provide information or to testify, she will do so to the extent the law requires. 

I understand that the use of technology is not always secure and I accept the risks of confidentiality in the use of email, text, phone, Skype, Zoom and other technology. 

I hereby release, waive, acquit and forever discharge Emily Hall,LLC any agents, successors, assigns, personal representatives, executors, heirs and employees from every claim, suit action, demand or right to compensation for damages I may claim to have or that I may have arising out of acts or omissions by myself or by Emily Hall as a result of the advice given by Emily Hall or otherwise resulting from the coaching relationship contemplated by this agreement. 

I further declare and represent that no promise, inducement or agreement not expressed in this agreement has been made to me to sign this agreement. This agreement shall bind my heirs, executors, personal representatives, successors, assigns, and agents. 

BETWEEN SESSIONS 

Emily Hall may assign the client tasks or exercises to complete between coaching sessions. There is no obligation on the client to complete these items of ‘homework’, but not doing so may 

slow the client’s progress in gaining improved quality of life or achieving desired business or personal outcomes. 

The client may contact Emily Hall by e-mail between sessions to seek clarification regarding anything arising from a coaching session or for administrative purposes (e.g. where a client needs to reschedule a coaching session or make a payment). 

RESCHEDULING SESSIONS 

If a client needs to reschedule a coaching session, they should provide at least 24 hours notice. No refunds will be given to clients for unused coaching sessions unless 24 hours notice has been given. In exceptional circumstances Emily Hall may need to rearrange a coaching session. In those instances she will also give the client 24 hours notice where practical. 

Where a client pays for a session or sessions in advance they must have the coaching session(s) that they have paid for within 12 months of the payment or their fee is forfeited. 

CONFIDENTIALITY 

Personal information or business information supplied by clients in coaching sessions will be treated as confidential. It will not be disclosed to a third party without the client’s prior permission, save where required by law or where action might be necessary to prevent harm to the client or someone else. 

EARLY TERMINATION 

In exceptional circumstances, such as illness or unavailability due to bereavement or other commitments, inappropriate behavior by the client, actual or potential conflict of interest, or other reasons, Emily Hall can decide to terminate the service to the client early or refuse or be unable to provide further coaching sessions to the client. In such a circumstance the client will be given reasonable notice of termination by Emily Hall where practicable and will be refunded any advance payments made for coaching sessions not yet provided. 

PRIVACY POLICY 

Emily Hall LLC Privacy Policy covers the collection, use, and disclosure of personal information that may be collected by Emily Hall LLC anytime you interact with Emily Hall, such as when you visit one of my websites, when you purchase Emily Hall LLC products and services, or when you call or email for sales or support. Please take a moment to read the following to learn more about the information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. By providing personal information to us or through our websites, you understand and consent to the collection, maintenance, processing and transfer of such information in and to the United States and other countries and territories. Please read the following privacy policy before using this website or providing any personally identifiable information through this website. It will be assumed that if you provide us with any personally identifiable information that you have read and understand this policy. Some portions of this privacy policy may not apply to information that you provide voluntarily, or that we may obtain, through means other than our websites, such as, but not limited to, telephone, postal mail, other live and print media, and other available public information sources. Our websites are intended for users who are located in the United States of America. This privacy policy shall be interpreted under the laws of the United States. This Privacy policy is located on all Emily Hall web-sites under Privacy. You will also find Terms and Conditions as well on all Emily Hall LLC web-sites. 

Why We Collect Personal Information We collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, software updates, special offers, and events that you might like to hear about. 

What Information We Collect and How We May Use It There are a number of situations in which your personal information may help us give you better products. For example: We may ask for your personal information when you’re discussing a question or service issue on the phone with an associate. When you interact with Emily Hall LLC, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and other information. We also collect information for market research purposes – such as your occupation and where you use your computer – to gain a better understanding of our customers and thus provide more valuable service. We collect information regarding customer activities on our websites. This helps us to determine how best to provide useful information to customers and to understand which parts of our websites, products, and Internet services are of most interest to them. We may use personal information to provide products that you have requested as well as for auditing, research, and analysis to improve Emily Hall’s products. We collect personal information about users of our websites through activities such as purchase transactions and completion of forms on our websites. Such information is collected when users register or subscribe to accounts or features on our websites, make online purchases, complete surveys, comment on our blogs, opt-in to our email marketing list, submit a comment or question to us using a “contact us” form or similar feature, send us an e-mail, or any other way to submit personal information voluntarily to us through our websites. If you post blog comments, use a bulletin board, chat room or other similar features on a Emily Hall website you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or send by other individuals to send you unsolicited messages. Emily Hall LLC is not responsible for the personally identifiable information you choose to submit in these forums. For example, if you choose to make information, which was previously non-public, available by enabling certain user features, Emily Hall LLC will collect that information from your interaction and the information will become publicly available. 

When We Disclose Your Information Emily Hall LLC takes your privacy very seriously and does not sell or rent your contact information to other marketers. 

Except as otherwise disclosed to you, we will not sell, rent or disclose your personal information to third parties without notifying you of our intent to share the personal information in advance and giving you an opportunity to prevent your personal information from being shared. 

Within Emily Hall LLC To help us provide superior service, your personal information may be shared with legal entities within the Emily Hall group globally who will take steps to safeguard it in accordance with Emily Hall LLC privacy policy. Emily Hall LLC will use your personal information to respond to your requests and to provide you with our product and service offerings. We may also use your personal information to maintain our internal record keeping. We may match information collected from you through different means or at different times, including both personal information and website usage information, and use such information along with information obtained from other sources, including third parties. In addition, we may send you notices (for example, in the form of e-mails, mailings, and the like, such as our e-newsletters), and otherwise correspond with you, about products, services, companies and events, sponsored by us and others, that we think might interest you. You may opt out of receiving such notices from us by following the instructions in the right to opt in and opt out section below. We may analyze user behavior as a measure of interest in, and use of, our websites and e-mails, both on an individual basis and in the aggregate. With Our Service Providers, Vendors, and Strategic Partners There are times when it may be advantageous for Emily Hall to make certain personal information about you available to companies that Emily Hall has a strategic relationship with or that perform work for Emily Hall to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in accordance with Emily Hall policies, except if we inform you otherwise at the time of collection. Without such information being made available, it would be difficult for you to purchase products, have products delivered to you, receive customer service, provide us feedback to improve our products and services, or access certain services, offers, and content on the Emily Hall websites. We may disclose aggregate statistics regarding user behavior as a measure of interest in and use of our websites and emails to third parties in the form of aggregate data, such as overall patterns or demographic reports that do not describe or identify any individual user. In addition, we may offer joint promotions or programs that, in order for participation, will require personal information be shared with third parties. In such instances, you will be provided with notice of the sharing prior to your decision to participate. At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary. We also may disclose user information when we have reason to believe that someone is causing injury to or interference with our rights or property, other users of the website, or anyone else that could be harmed by such activities. 

How We Protect Your Personal Information Emily Hall takes precautions – including administrative, technical, and physical measures – to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. 

The Emily Hall websites use secure encryption, provided by a third party, on some web pages where credit card information is required. To make purchases from any of the Emily Hall websites you must use a modern SSL-enabled browser. Doing so protects the confidentiality of your personal and credit card information while it’s transmitted over the Internet. You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser. 

Integrity of Your Personal Information Emily Hall has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. Naturally, you always have the right to access and correct the personal information you have provided. And you can request a copy of your personal information, your product registration history, and your interactions with our sales and support agents by contacting us. While Emily Hall strives to protect the security and integrity of sensitive personal information provided through this website, due to the inherent nature of the internet as an open global communications vehicle, we cannot guarantee100%that information during transmission through the internet or while stored in our system or otherwise in our care, will be absolutely safe from intrusion by others. If you contact us by e-mail or a “contact us” form or similar feature on our website, you should be aware that your transmission might not be secure. A third party could view information you send by these methods in transit. Do not send sensitive information (such as payment card information, social security numbers, employer identification numbers, passwords, or pin numbers) to us via e-mail or via a “contact us” form or similar feature on our website. We will have no liability for disclosure of your information due to errors or unauthorized acts of third parties during or after transmission. In the unlikely event that we believe that the security of your personal information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we would endeavor to do so as promptly as possible under the circumstances, and, to the extent we have your e-mail address, we may notify you by e-mail. You consent to our use of e-mail as a means of such notification. 

Cookies and Other Technologies As is standard practice on many websites, the Emily Hall websites use cookies, third party software, and other technologies to track anonymous user data to help us understand which parts of our websites are the most popular, where our visitors are going, and how much time they spend there. We also use cookies and other technologies to make sure that our online advertising is bringing customers to our products and services. We use cookies and other technologies to study traffic patterns on our websites, to make it even more rewarding as well as to study the effectiveness of our customer communications. We also use cookies to customize your experience and provide greater convenience each time you interact with us. Information such as your country and language help us provide a more useful online shopping experience. And your contact information, product serial numbers, and information about your computer helps us register your products, personalize and set up your internet service and provide you with customer service. If, however, you prefer not to enable cookies you can disable cookies in your browser. Please note that certain features of the Emily Hall websites will not be available once cookies are disabled. 

As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider(ISP), referring/exit pages, operating system, date/time stamp, and click-stream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. Emily Hall will not use the information collected to market directly to a specific person. In some of our email messages we use a click-through URL linked to content on the Emily Hall websites and other websites not owned or controlled by Emily Hall. When customers click one of these URLs, they pass through a web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the email. In addition, we may use pixel tags or other similar technology to tell us what parts of our websites customers have visited or to measure the effectiveness of searches customers perform on our websites. Pixel tags and other similar technologies also enable us to send email messages in some format customers can read. And they tell us whether emails have been opened to ensure that we’re sending only messages that are of interest to our customers. 

Commitment to Your Privacy Emily Hall takes protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to Emily Hall employees and strictly enforce privacy safeguards within the company. 

Right to Opt-In and Opt-Out You may have the right to “opt in” and “opt out” of certain uses of your personal information. For example, at the time you are requested to provide personal information on any of our websites, you may have the opportunity to elect to, or not to receive correspondence from us. You may opt-out of any email marketing communications with Emily Hall by clicking the opt-out link in our messages, or by sending an email to emily@emilyhalllistening.com stating that you would like to be removed from a specific marketing list, or all communications entirely. Please note that you cannot unsubscribe or opt-out from certain correspondence from us, including messages relating to your account transactions. You may be contacted by Emily Hall in connection with your relationship to us as a client, or as follow up from an event, class, purchase, or other occasion. 

Link Information We try to only link to other reputable websites that do not engage in improper business practices, and when you are on any of our websites you may have the opportunity to visit, or “click-through”, to other websites, blogs, or other electronic media not operated by Emily Hall. These sites may collect personal information about you or be a security risk. Emily Hall does not control websites that are operated by these entities and is not responsible for the practices of the other websites. The privacy practices and policies of any linked websites are the sole responsibility of the other websites. We recommend that you review the privacy policy of any website that you visit from a link on any of our websites. 

International Users 

Emily Hall abides by the safe harbor framework set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information collected from the European Union. 

Privacy Policy Changes Emily Hall reserves the right to change or update this privacy policy, or any other of our policies or practices, at any time without notice. Any changes or updates will be effective immediately upon posting to this website. Under certain circumstances, we may also elect to notify you of changes or updates to our privacy policy by additional means, such as posting a notice on the front page of our website to sending you an e-mail. We encourage you to review this privacy policy often for changes. For information regarding our disclaimer notice please visit this page. If you have any questions or comments regarding our privacy practices, you may contact us 

Earnings & Results Disclaimer 

Here is the deal! I am always beyond delighted to receive feedback from clients who report significant benefits from our work together. You probably took a spin through the testimonials and read about some of the awesome results or inspired life changes experienced. Having said that, I cannot guarantee any results. You get it, right? I can’t guarantee job promotions, new jobs, improved relationships, enhanced self-love, greater well-being, improved energy or health... Nothing really. Creating desired change and achievement of goals involves numerous factors that are beyond my control, including but not limited to your commitment and consistency with effort, energy, mind-set, and other resources such as money, skills, a strong support system, health, and, I believe, support from the Universe. Ultimately you are responsible for your life and how you respond to circumstances. So, the proper legal disclaimer is: no warranties or guarantees are expressed or implied on this website, the digital product audio files, workshops, webinars, or individual or other services or products of Emily Hall and its principal and founder, Emily Hall, contributing guest hosts and guest writers.